Visit the Product Library
Today's growing emphasis on fixed operations means making the most of every service opportunity. Yet, dealerships typically service only 30% of the vehicles they sell.With ServiceAdvantage® electronic maintenance menus, you can maximize every service opportunity by starting each customer visit with a customized proposal of services specific to the vehicle's mileage and VIN, or make, model and year. As an all-makes solution, your staff can quickly, accurately and confidently present the right factory and dealer-recommended services for the customer's vehicle, driving repair orders and parts sales higher.
ServiceAdvantage automatically prompts advisors to present often missed model-specific services, while excluding those services that do not apply, for added customer trust. Advisors can also flag declined services, providing the opportunity for a second selling opportunity on the customer's next visit.
All factory and many common dealer services are pre-loaded with appropriate parts, quantities, labor skill ratings, and labor time values for 1995 and newer vehicles. Customize to include preferred dealership services with your dealership logo, customer name, vehicle image, branding messages, and more.
By setting "Next Service Appointment" within the menu program, you can automatically e-mail customers a courtesy reminder of their next appointment.
Service advisors can consistently and professionally present vehicle-specific menus with complete package details, fees, disclaimers, and pricing. Plus, service managers can analyze effectiveness with pricing/profitability reporting.
Printable worksheets for technicians provide a summary of selected services, along with part details and technical footnotes.
Contact us today at 1.888.776.5792, ext. 3 or through our online contact form to schedule an online demo or visit the product library for more information.
