
In the repair industry article "Fix Cars Faster" by Dave Dunn, a collision repair consultant said: "...inaccurate parts orders are the fuel for administrative foul ups and delays." Travis Rowley, Manager at Classic Collision Center in Canton, Ohio agrees.
To hear Travis tell it, "Parts returns are a pain in the neck and cause real delays. Our parts returns have dropped by 30%, and a monthly report in our Stellix management system gives us documented proof of that. I completely attribute that drop to using CollisionLink online ordering. CollisionLink validates the parts against the VIN, eliminates mistakes, streamlines the whole parts process, and ensures we get our parts fast and right."
"Everyone in the industry knows that parts returns cause shops problems," says Ken Ortiz, having spent many years working in body shops and now overseeing CollisionLink trainers. "After six months of talking to shops that are using CollisionLink, I can tell you it really does help fix the parts returns problem. So many people are Doubting Thomases – you know – skeptics – until they really see the difference for themselves. And you can't just place a few orders. The shops that are having success use CollisionLink for all their parts orders. Then you can really see the difference in your business."
Travis agrees, and explains how reducing parts returns has positively impacted his shop business, "Using CollisionLink definitely leads to improved profitability. It's a chain reaction – you order parts online, get the right parts the first time, fix the cars faster, fix more cars, boost revenue, increase profit. It's really a simple business process!"
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Call a CollisionLink Specialist at (888)776-5792, ext. 1948.
