At OEConnection, we strive to offer the best service for our customers through extended hours, knowledgeable support personnel, and comprehensive training solutions. Our goal is to assist users in gaining maximum benefit from their investment with OEConnection.

The Customer Care team is proud to be recognized as a Certified Center of Excellence, a distinction awarded by BenchmarkPortal in collaboration with Purdue University's Center for Customer-Driven Quality. BenchmarkPortal is a leader in call center benchmarking and dedicated to working with its clients to improve call center performance.

Support Hours

As a service to our customers, OEConnection’s award-winning Customer Care group offers extended hours of support during the week and on Saturdays:

Monday-Friday, 8:00 a.m. to 8:00 p.m. (ET)
Saturday, 8:00 a.m. to 5:00 p.m. (ET)

Toll-free (U.S.):	(888)776-5792
Toll-free (Canada):	(866)253-1351
Fax (U.S.):	(330)523-1700
Fax (Canada):	(800)420-0898
Email:	Support@OEConnection.com